![]() After 30 days, you will need to download it again. Rentals: during 30 days from the transaction and 48 hours from the first playback.Ī purchase will stay on your device for 30 days.Offline functionality works with the same timings offered throughout the rental and purchase options in our service: How long can I enjoy downloaded movies and episodes for? Is possible to download and watch offline content on old versions of the App, but to be sure that everything works on the best way, we recommend to update the App to the latest version available on your device marketplace. Which version of the app is required to enjoy the new offline functionality? If you cannot find the icon on an specific title, this means we are still working to offer it for offline mode. The download icon on any movie or TV episode will indicate if the title is available for offline viewing. We aim to offer majority of our content for offline watching. What movies and episodes are available for download? While a download is in progress, you will see that the movie is greyed out and a percentage is shown below the cover to show how far through the process your content is.Īfter the content has been successfully downloaded, you will be able to enter the app without an internet connection and watch it offline - or with an available 3G/4G network without worrying about the consumption of data. At this moment, you will see the download icon animated, indicating that your content is being downloaded.ĭownloads are placed in "My Library" section located in the left menu in Android, and in the new "My Profile" menu in iOS. Choose the one you want and the download will start. If you press the download button, a pop up will give you the language options. To start watching offline content you have to update Rakuten TV’s App on your Android or iOS device to latest version available on Google Play or App Store respectively.Īfter you rent or a buy a content, if your device is compatible with our Offline feature, a "Download" button will be placed in the information page of all the movies and episodes available for download, next to "Watch now" button. On iOS, download is available for all devices with iOS 13 or newer installed.On Android, download is available for devices with Android version 4.3 or higher and support for Widevine DRM (this does not include Android TV).Offline feature is available in most Android and iOS devices Still can’t find what you’re looking for? Return to the Help Center homepage to search for additional articles or reach out to us - we’re always here to help.With our Offline feature you can download a Movie or a Series episode and watch it offline on your device! Apple/Google does not let you cancel the current subscription cycle once it is activated (e.g., once you activate an annual subscription, you cannot receive a refund). You can manage your subscriptions and auto-renewal in your Apple or Google account settings after purchase. ![]() Note: All paid plans (Pro and Team) are auto-renewing subscriptions, meaning your subscription will renew, and you will be charged unless you cancel at least 24 hours before the end of the current period. To change your payment method, log into your Apple/Google account and update your payment method.įor iOS users, click here to see how to update your payment method for your Apple account.įor Android users, click here to see how to update your payment method for your Google account. Any purchases you make through the Goldie app are billed and processed through the iOS or Google Play app store and will be charged to your Apple or Google account.Įach of those accounts requires an associated payment method (typically a credit/debit card or PayPal/bank account).
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